MySchoolBucks FAQ

What is MySchoolBucks.com? Do I have to use it?

Although the district waives meal charges for all students, they can continue to purchase extra food items, such as snacks, for a fee.

MySchoolBucks is an online payment system that may be used to make cafeteria account payments using a credit or debit card. Once registered, parents can easily keep track of their child(ren)’s balances, set limits, view recent purchases in the school cafeteria and add money to their account.

Gloversville families do not have

How do I get started?

Getting started is a simple three-step process:

  • Register for an account by going to the MySchoolBucks website.
  • Select New York from the drop-down menu, then Gloversville Enlarged Central School District from the next drop down menu. Enter your personal information, then create your user name and password.
  • Add students to your household – you’ll need your child(ren)’s name and date of birth.
  • Now you’re ready to make payments, view and change account preferences, request notifications, etc.

What if I forget my Login ID or password?

On the right side of the login page, click on the “Forgot your Password?” link. The system will ask for your login name or your e-mail address. If a match is found, you must answer your security question correctly before you’ll be prompted to enter a new password. If you can’t remember your security answer, you may alternatively choose the option to receive a password reset request by e-mail.

How do I know if my information is secure?

Transaction information is encrypted and sent from your PC to the mySchoolBucks.com server via a secure gateway. Look for the “https” in the address field of your web browser window, and the closed lock in the bottom tray of the browser window.

How can I request notification via email when my child’s school cafeteria balance is low?

In the left navigation panel, click the “E-mail Preferences” link, then check the box to request low balance notifications and fill in the amount. When your child’s balance goes below that amount, an e-mail message will be automatically sent to the e-mail address in your user profile.

Why did I receive another notice that my child’s balance is low?

If your child’s balance changes, the e-mail notification is reset to send a new message. You should receive only one notification each time the balance goes below your selected minimum dollar amount. If your child has more than one account, you may receive messages for each account.

How can I request a receipt via email when I make a payment?

In the left navigation panel, click the “E-mail Preferences” link, then check the box to request a confirmation receipt via e-mail. Each time you make a payment, a confirmation will be sent to the e-mail address in your user profile.

Can other people make payments on my child’s account?

Other adults can make payments on your child’s account if they know the child’s name and date of birth. Multiple users can have the same child added to their profile. Remember that MySchoolBucks.com is intended to be used by adults who can purchase with a credit card, and that you are responsible for protecting the confidentiality of your password and should not permit any other person to use your password.

How can I see a list of all the payments I’ve made?

In the left navigation panel, click the “My Payment History” link. A list of all credit card payments made from your user account is shown.

How can I see what my child has purchased in the school cafeteria?

Choose “My Household” from the menu, then click the “View Cafeteria Purchases” link to the right of the child’s name that you are interested in. A list of purchases made in the cafeteria will show.

What credit cards/methods of payment are accepted?

Payments may be made via Visa, Mastercard or Discover or debit card. PayPal is not an accepted form of payment.

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